
HPA
HEALTHCARE PROFESSIONAL ASSOCIATION
PERSONAL AND EMPLOYMENT DEVELOPMENT
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How your attitude effect other people around you?
Is your attitude contagious
People act and react to your personality.
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Communication
What you wear or what you put on, is your first form of communication
People respond and react to your body language
Your smile is contagious
Using your five senses
Actively listening to other people
Making it personal
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Your achievement rely and relate to other people
Who do we listen to
Who listens to you
Who do you hang out with
Meeting new people
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Big fish in little pond
Top dog not challenge
Nowhere to go
Criteria is too small
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How to impact your job
Attitude about the job
Understanding your needs as it relates to the employer
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Customer Service
Ethical practices with patients
Small talk with patients
AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you!
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Connecting to the big picture
Starting with the top structure
The pillar the holds up the system
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Advancement
Goal setting development
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Advancing your educational skills